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Mandatory Policies

To ensure a safe, comfortable, and memorable stay for all our guests, the following policies are applicable throughout your visit.

We are committed to providing exceptional hospitality and a secure environment. Kindly review our mandatory policies before your arrival to ensure a seamless experience.

Check-In & Check-Out

  • Check-In Time: 2:00 PM
  • Check-Out Time: 11:00 AM
  • Early check-in and late check-out are subject to availability and additional charges.

Identification Requirements

  • Valid government-issued photo ID is mandatory at check-in.
  • International guests must present a valid passport and visa.

Child Policy

  • Children below 5 years stay complimentary when sharing existing bedding.
  • Additional charges may apply for extra beds and breakfast.

Smoking Policy

  • Smoking is permitted only in designated areas.
  • Smoking inside rooms may attract cleaning and restoration charges.

Pet Policy

  • Pets are not permitted unless specifically stated in selected accommodation categories.

Visitor Policy

  • Visitors are allowed only in designated public areas.
  • Management reserves the right to restrict visitor access for security reasons.

Safety & Security

  • Guests are requested to safeguard their valuables.
  • The resort is not liable for loss, theft, or damage to personal belongings.

Damage to Property

  • Guests will be held responsible for any damage caused to resort property during their stay.